The ACS Users’ Group met in Lowell today and was introduced to the ACS electronic recording system. The registry half of the system works very well. With just a couple of clicks, an electronically submitted document is fully recorded. This process completely eliminates data entry at the cashiering counter, handling checks or cash, and scanning. What else is left? Not much. Just verification and that’s really done by the registry clerk at the recording counter. All the registers agreed that the half of the system that will be used by the customers - the “submitter interface” as we call it - needs some more work to make it “Massachusetts’ friendly.” But I suppose that you, our customers will be better judges of what you are willing to use or not use, so please contact me for to arrange a demonstration of the capabilities of this new system.
