Lowell Deeds

The latest on real estate recordings and new technology from the Middlesex North Registry of Deeds in Lowell

February 21, 2007

More on POR

by @ 11:34 am. Filed under Registry Ops

Yesterday we expanded our Point of Recording Scanning project. As you might recall during phase one of POR scanning the registry only returned Homesteads and Discharges to homeowners. I am happy to say it worked out great…people were delighted when an employee immediately scanned and returned their document to them. On Friday Dick Howe and I had a discussion with the recording counter employees about the best way to expand the POR scanning project. They suggested that Orders of Condition and Certificates of Compliance should be added to the list of returned documents. This was a great idea, especially since most homeowners head directly to the building department after recording an Order of Condition… but as the group conversation continued we became even more confident that our system was working well. This led to another major change…we decided to give our recording counter employees the latitude to scan and return “any document” if they felt comfortable doing so. We did add one stipulation…no document would be scanned and returned unless the recorder had an internal registry box or unless he/she gave us their telephone number. A person’s telephone number will only be used if we make a scanning mistake and need to retrieve the document to re-scan it. I am told that today (only the second day with the expanded policy) over 50% of the original documents are being returned immediately to the custodian…I think we are on our way.

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