Lowell Deeds

The latest on real estate recordings and new technology from the Middlesex North Registry of Deeds in Lowell

July 30, 2007

New Mailroom

by @ 8:38 am. Filed under Registry Ops

Last Friday we worked all day on moving the mailroom to its new location. “The new location” is the former location of the Customer Service Department. Not have we decided to change the location of the mailroom but we intent to change the work flow also. Here’s how the mailroom works now…workers open the day’s mail, check the documents, then record them. Using this procedure sometimes a “mailed in” document is not recorded until the next day. This is going to change… On Friday our computer company, ACS is going to install three combination cashier/scan terminals. These terminals that can be used to “record and scan” documents…something that now takes two separate computers. One of these new “super stations” will be placed in the mailroom. This gives mailroom employees the ability to scan their own documents. So…here’s the new work flow…One person will be designate to check the mail and organize it into packets of ten. On the same day other mailroom employees will take a packet, record the documents, scan them and then ready them for return (stuff the envelopes and affix the postage). The number of employees we have working in the mailroom will dependent on the volume of mail for the day. The new plan will allow all mail to be recorded, scanned and returned on the day it is received.

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