Lowell Deeds

The latest on real estate recordings and new technology from the Middlesex North Registry of Deeds in Lowell

August 20, 2007

All Documents Being Returned

by @ 8:14 am. Filed under Registry Ops

Today is my first day back from a week long vacation. During my time away many positive changes were made here at the registry of deeds. Last Thursday we unofficially began giving back “ALL” recorded documents immediately after recording. Today, August 20, 2007 that policy became official. Things are working out very well and the feedback from customers has been great. We built some additional safeguards into the system. The most significant is a different person from the scanner views all images a second time. This measure ensures that all documents have been scanned accurately before being returned. The process by which we deal with mailed-in documents has also undergone a major change. All items mailed in are recorded, scanned and returned the day they are received. Before returning, the images of these documents are also quality checked the same as live customers. I am excited. The changes were long overdue and are another step in the road to a paperless registry.

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