Lowell Deeds

The latest on real estate recordings and new technology from the Middlesex North Registry of Deeds in Lowell

August 24, 2007

Website Woes

by @ 11:34 am. Filed under Website, Technology

The www.lowelldeeds.com site was down from about 7 pm last night until about 8:45 this morning. The site that holds most of the land data, www.masslandrecords.com was fine, and I want to remind you to bookmark both of those sites because they are on two different computers in two different places, so if one goes down, it’s likely the other is still working. There was really nothing wrong with the lowelldeeds site, either. The problem occurred when a technician came and performed a routine upgrade to our computer security. Because it deals with security, I won’t get into the details here. When he finished, we thought we had adequately tested it (I was the one who was here with him) but obviously we had not. Traffic from our website out to the rest of the world wasn’t getting out, so when you tried to pull something out you got the standard “site not available” screen on your internet browser. So the good news is that it wasn’t a mechanical failure or something unexplained. We know what happened because we inadvertently caused it. We’re also treating it as a learning experience so we can ensure that the same thing doesn’t happen again.

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