Lowell Deeds

The latest on real estate recordings and new technology from the Middlesex North Registry of Deeds in Lowell

September 10, 2008

Bad Board

by @ 1:04 pm. Filed under Registry Ops

Yesterday we experienced a major computer problem at the registry of deeds. Our computers were unable to connect to servers that reside “outside” of the registry’s own network. The problem shut down the Middlesex South Satellite Office, our internal email (it runs through Boston), and our ability to connect to the Internet. Once we discovered the problem we immediately called the SEC IT department . IT quickly determined the problem was Verizons. Fortunately, Verizon wasted no time and dispatched a tech to the registry within an hour. After some detailed testing he determined that a circuit board on the T1 line connection failed. The T1 line is the medium through which our computers access the outside world. The board causing the problem was located between the T1’s entrance point in the computer room and our main servers. It took the tech less than 30 minutes to install a new board and solve the problem.

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